In-Person Amazon Fulfillment Center Tours

Each tour is approximately 45-60 minutes long. On the tour you may walk up and down at least one flight of stairs and walk approximately 1 mile.

Early arrival is strongly recommended. Plan to arrive 15 minutes prior to your tour. If guests do not arrive on time, the tour will start without you. Once the tour has begun, guests will not be able to join the tour.

To ensure the safety, comfort, and security of all guests, we require visitors to follow our dress code while participating in warehouse tours. Guests must wear flat, closed-toed, and closed-heeled shoes (no sandals, clogs, Crocs, or high heels). We recommend comfortable shoes or sneakers.

Visitor badges must be worn at all times for security and identification purposes (Amazon will issue breakaway-type lanyards upon check-in). Long hair must be pulled at or above shoulder length. Loose-fitting clothing and accessories (such as long-hanging jewelry, scarves, or ties) are not permitted. Headscarves worn for religious reasons are permitted but must be tucked in securely. Other attire or head coverings worn for religious reasons are permitted, provided they do not create a safety hazard.

Not Permitted: Sandals, clogs, Crocs, high heels, or other unstable footwear. Offensive or revealing clothing.

Our warehouse is an active work environment with moving equipment, shelving, and uneven surfaces. Appropriate attire, identification, and footwear help reduce the risk of injury and ensure security.
Visitors who do not meet these requirements will not be permitted to join the tour.

We welcome young visitors to experience our warehouse tours; however, for safety and security reasons, the following rules apply to all minors (under age 18).

The minimum age for tour participation is 6 years old. Children younger than 6 years old will not be permitted on tours. All minors must be accompanied by a responsible adult (age 18 or older) who presents a valid government-issued photo ID at check-in. For groups of children, there must be at least 1 adult for every 10 minors in attendance. Accompanying adults are responsible for the behavior, safety, and supervision of minors at all times during the tour. Our warehouse is an active environment with moving equipment and machinery. For the safety of all guests, minors must remain with their group and follow all safety instructions from our tour staff. Children must be able to walk the tour route without assistance and wear required safety attire (see Attire). Guests who do not meet these requirements will not be permitted to join the tour.

Guests must sign up for the tour prior to arrival. Walk-ins will not be admitted into the tour.

Upon your arrival, your tour leader will ask for a government issued photo ID. Please ensure that guest information submitted during sign-up matches the guest ID. Guests under the age of 18 are not required to provide any form of identification.

Amazon Fulfillment Centers are accessible facilities. To request a specific accommodation for a tour, please reach out via the Amazon Tours Help Center ahead of registration to confirm we can support.

Pets are not authorized on the tour. Service animals are permitted in all public areas and on the tour. Service animals are dogs that have been individually trained to do work or perform tasks for the benefit of an individual with a disability and does not include emotional support, comfort, or companionship animals.

Tours are conducted in the local language. Sign Language support is available with at least two weeks advanced notice.

Photography is permitted at designated photo spots only. Your Tour Leader will let you know when and where photos are allowed. Outside of these areas, all photography, filming, and recording is strictly prohibited. Mobile phones must remain in your pocket while on the tour floor. Smart glasses, wearable cameras, or augmented-reality devices (such as Meta Glasses) are not permitted on the tour.

Guests may bring their cell-phones, keys, wallet, and transparent plastic water bottles on the tour. Safety around machinery is extremely important at Amazon, so the following items are not allowed: luggage, briefcases, handbags, backpacks, food, and weapons.